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Mobile Banking Device Requirement

Supported Devices

  • iPhone 4S, 5, 5C, 5S, 6, 6 Plus, 6S, 6S+, 7, 7 Plus, and SE models
  • Apple iOS 10 or higher
  • iPad 2, 3, 4, Air, Air 2, Mini, Mini 2, Mini 3, Mini 4, and Pro models
  • Apple iOS 10 or higher
  • Cameras with 2.0+ Megapixel resolution and autofocus
  • Google Android models Android (Kitkat) 4.4 or newer Cameras with 2.0+ Megapixel resolution and autofocus. Either touch screen or keyboard phones
  • Amazon App for Android – As of June 12, 2017, existing users of the Amazon version of our TSB Mobile App will not be able to upgrade their application, and new users will not be able to download it from the Amazon store. Our core provider made the decision following a review of Amazon’s new app approval process and determined it does not meet their standards for issuing timely planned security updates. Note: Since browser access from the Kindle Fire HD 8 will remain supported, users will still have access to online banking from the device.