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Important Phone Numbers

The Bank Line


Lost or Stolen ATM/Debit

During Business Hours 800-246-2009
After Business Hours 888-292-5324

SUM Network

Contact us immediately if:

  • An ATM retained your ATM card
  • You need to change your personal identification number (PIN) for your ATM card
  • You have forgotten your PIN
  • Your ATM/debit card is lost or stolen
  • You are wondering about a fee you were charged for a transaction

Check the SUM website if:

  • You want to find a SUM ATM near you
  • You want to find out if a financial institution is a SUM program member. Click here for a list of participating banks and credit unions.

Stop Payment

During Business Hours 800-246-2009
After Business Hours 888-292-5324

Branch Direct Lines

Main Office 800-246-2009
1st Educational Savings Branch 781-486-5247
Lakeside Office 781-224-5451
Greenwood Office 781-224-5301
Lynnfield Office 781-334-5652
South Lynnfield Office 781-598-1684
Andover Office 978-475-9773
Methuen Office 978-687-9756
North Reading 978-664-3872

Other Department Phone Numbers

Human Resources 781-224-5395
Retirement 781-224-5467
Electronic Banking Support 800-246-2009
First Financial Trust 617-658-7600