How to Protect Your Personal Information
At The Savings Bank, we believe privacy is a partnership between the Bank and our customers. We’ve compiled these tips to help you protect yourself and your personal information:

  • Never give out your Social Security Number or personal credit information over the phone unless you initiate the call.
  • Tear up or shred receipts, bank statements and unused credit card offers.
  • Keep track of your mail. If a statement, check or bill is missing, someone may have changed your billing address. Don’t mail bills from your own mailbox. Drop them in a post box or at the post office.
  • Request a copy of your credit report. Residents of Massachusetts may obtain a free copy of their credit reports annually. Credit bureaus must also provide a free copy of your report if it is inaccurate because of fraud. Review your reports to be sure additional fraudulent accounts have not been opened in your name, or unauthorized changes made to your existing accounts.
    To contact credit bureaus for a copy of your credit report call:
    • Equifax (800) 685-1111
    • Experian (888) 397-3742
    • Trans Union (800) 916-8800
  • Make sure you do business with reputable companies, especially on the Internet.
  • Don’t open e-mail from unknown sources.
  • Use virus detection software on your computer.
  • Protect your PINs and passwords. Change them often. Use a combination of letters and numbers.
  • Report any suspected fraud immediately, and notify the fraud divisions of the three major credit bureaus:
    • Equifax (800) 535-6285
    • Experian (888) 397-3742
    • Trans Union (800) 680-7289

Please don’t hesitate to contact any of our officers if you have any questions or concerns about the protection of your personal financial information.

Tired of the credit card solicitations,
junk mail, and telephone calls?

Believe it or not, there are ways to cut down on unsolicited pre-approved credit card mailings, junk mail and telephone calls you receive...

Pre-Approved Credit Card Solicitations
To have your name removed, you can write to the following credit reporting agencies. Please be sure to include your name, current address and Social Security Number:

  • Experian
    Consumer Opt-Out
    P.O. Box 919
    Allen, TX 75013
  • Options
    Equifax, Inc.
    P.O. Box 740123
    Atlanta, GA 30374-0123
  • Trans Union Corporation
    Name Removal Option
    P.O. Box 97328
    Jackson, MS 39288-7328

Junk Mail & Phone Calls
To reduce the amount of advertising you receive by mail or telephone, write to the following agencies. Be sure to include complete information about each name, address and telephone number you would like excluded from these lists. If you have moved within the last year, also include your old address and phone number. The same is true for name changes and the addresses and phone numbers associated with each name.

  • For advertising received through the mail:
    Mail Preference Service
    c/o Direct Marketing Association
    P.O. Box 9008
    Farmingdale, NY 11735-9008
  • For advertising received via the telephone:
    Telephone Preference Service
    c/o Direct Marketing Association
    P.O. Box 9014
    Farmingdale, NY 11736-9014








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